Contact the Sweden VPS Server Team
Choosing a server in Stockholm, asking about DDoS protection on a dedicated machine, or need help with an invoice? Our engineers handle sales, technical and billing questions through the ticket system, and general enquiries are welcome by email.
Support ticket
The fastest way to reach an engineer for sales, technical or billing questions.
What to Include in Your Message
A detailed first message helps us reply with a useful answer straight away. Depending on your question, please mention:
- For a Sweden VPS: the software you plan to run, expected traffic, whether you prefer Linux or Windows Server, and whether you need the NVMe storage upgrade.
- For Sweden RDP: how many people will use the desktop, which Windows edition you want and which applications you will install.
- For a dedicated server: the configuration you are interested in, your preferred RAID layout and operating system, and whether you may need the 100 Gbit/s DDoS add-on.
- For websites and WordPress: the number of sites, the control panel you prefer and details of any migration from another host.
- For domains: the names and extensions you want, such as .se, and whether you are registering or transferring.
- For existing services: the service or invoice concerned, what you were doing when the problem appeared, and any error messages. Never send passwords in plain text.
Where Our Servers Are
All of our services run in Sweden. VPS plans are hosted in a Tier III data centre in the Stockholm area, RDP desktops run on an enterprise virtualisation platform in Stockholm, and dedicated servers are operated by GleSYS in a Tier III+ facility in Stockholm. Every service uses Swedish IP addresses, and all data stays inside the European Union.